December 2, 2023

International travel,beach destinations,hotel transfers,dining out during travel,important documents to bring when traveling
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British Airways
Supporting you every step of the way
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Dear Sir Elvis,

A year has passed since the world changed. And while things remain a little uncertain, we hope that we can soon reunite you with the people and places you love.

In the meantime, we wanted to update you on a few initiatives we’ve been working on. Our Booking with Confidence commitment gives you more flexibility than ever before, and if you’re an Executive Club Member renewing in 2021, you’ll be able to enjoy your Tier status for another year. So, whenever you’re ready to return to the skies, you’ll have more chance to enjoy the benefits you deserve with peace of mind knowing that you can change your plans if you need to.

We can’t wait to take you on many more adventures and look forward to welcoming you back on board soon.

More flexibility than ever before
Our Booking with Confidence commitment gives you flexibility when you need it. You can change your date or destination for free. Or, if you need to cancel, you’ll receive a voucher to fly any time between now and April 2023.
Book with confidence
More chance to enjoy the benefits you deserve
If you’re an Executive Club Member and you’re renewing your Tier status this year, you’ll keep your status for another year irrespective of how many Tier Points you earn.
Find out more
Planning a reunion to look forward to?
Discover our top flight and holiday picks and reunite with those you love.
Plan your reunion
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Terms and conditions

Flexible booking options – Apply to new bookings on any route made from 3 March 2020, this applies to journeys that are due to have been completed by 30 April 2022 as part of the Book with Confidence policy. This includes bookings made direct via our contact centres or on Excludes franchises airline SUN-AIR. Bookings must be a British Airways ticket only and date changes must be made or a voucher requested before check-in closes. For holiday package bookings, date changes must be made or a voucher requested no less than 3 weeks prior to travel. Any fare difference between existing booking and new booking must be paid for. Once the voucher request has been submitted, the voucher will be non-refundable and can only be used for future bookings. The voucher provided can be used towards a new British Airways Holidays booking or British Airways flight only booking. Voucher can be used as payment, or part payment, for a future booking. The new trip booked using a voucher must be fully completed by 30 April 2023 (departure and return). The validity of any existing vouchers will be automatically extended and customers will be notified with new voucher details as soon as possible. For more information please visit

Executive Club – For full Terms and Conditions, visit For FAQs on how we are supporting our Members, visit

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If you have any questions please contact us.

British Airways Plc registered office: Waterside, Speedbird Way, Harmondsworth, UB7 0GB. Registered in England: 1777777.

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